Privacy Policy

Memo-Mark

Last updated: 19 February 2026

1. Introduction

Memo-Mark (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) and, where applicable, GDPR.

By using our website or engaging our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

  • Names and surnames

  • Email addresses and phone numbers

  • Business information (company name, website, role)

  • Billing and invoicing details

  • Website usage data (via cookies and analytics tools)

  • Any information voluntarily provided through contact forms, emails, or consultations

We do not intentionally collect sensitive personal information unless required and expressly consented to.

3. How We Use Your Information

Personal information is used for purposes including:

  • Providing and delivering our marketing services

  • Communicating with clients and prospects

  • Preparing proposals, invoices, and contracts

  • Improving our website and services

  • Legal and regulatory compliance

We will only use personal information for lawful and relevant business purposes.

4. Email Marketing & Client Data

When providing email marketing services:

  • Memo-Mark acts as a service provider, not the data owner

  • Client-supplied email lists remain the responsibility of the Client

  • Memo-Mark does not sell, trade, or reuse client contact lists

  • Email data is processed solely to perform agreed services

Clients confirm that they have lawful consent to use any personal data supplied.

5. Data Sharing & Third Parties

We may share personal information with trusted third parties only where necessary, including:

  • Email service providers

  • Advertising platforms (Google, Meta/Facebook)

  • Analytics tools

  • Payment processors

All third parties are required to maintain appropriate data protection and confidentiality standards.

We do not sell personal information to third parties.

6. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve website performance and user experience

  • Analyse traffic and usage behaviour

You may disable cookies through your browser settings, although this may affect website functionality.

7. Data Storage & Security

We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access

  • Loss, misuse, or disclosure

However, no system is completely secure, and we cannot guarantee absolute data security.

8. Data Retention

Personal information is retained only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Meet legal, accounting, or contractual obligations

Data no longer required will be securely deleted or anonymised.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Object to or restrict certain processing activities

Requests can be made using the contact details below.

10. External Links

Our website may contain links to third-party websites. Memo-Mark is not responsible for the privacy practices or content of external sites.

11. Changes to This Policy

Memo-Mark reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact

For any questions or requests regarding this Privacy Policy, contact:
Memo-Mark
📧 [Your Email Address]